This Week, BNI Founder. Dr Ivan Misner comments:
An important and invaluable lesson I’ve learned over the years is that clear, open, honest, direct communication with people solves most problems. So often I have seen relationships deteriorate to the point where people are talking “about” each other instead of talking “to” each other.
This can happen more easily than you might think. For most people, when things don’t go the way they expect in a relationship, the tendency is to talk to EVERYONE they know EXCEPT the person they have the problem with. Someone once told me that when you point your finger at someone, you have three more fingers pointing back at you–this is very true!
So, my advice (which–trust me–is based on years of experience and learning the hard way)when it comes to strengthening and maintaining healthy relationships, particularly relationships with your referral partners, is to talk “to” each other not “about” each other. If you have a problem with someone in your life, pick up the phone and call them right now. Ask to meet and talk to them about your concerns and, most importantly, how you can both resolve the challenges or issues you’re experiencing and get back to a positive place in the relationship. Stay “solutions focused”–don’t even attempt to get into the “blame game.”
0 comments:
Post a Comment